What is my social score?
Why does a social score matter?
What does my Online Footprint report consist of?
How do I get my Online Footprint report?
How often can I check my Online Footprint report and social score?
Why have I been charged £28.69?
How can I cancel my subscription?
Can I have a refund?
Can I change my password?
Can I change my payment information and contact details?
How do I sign in to Online Footprint?
I’m having trouble signing in. Can you help?
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Contact Online Footprint
If you can’t find the answer to your question in our FAQ’s, contact our customer services directly and we’ll be happy to help.
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